Privacy Policy for KaspiTV.com
Welcome to KaspiTV.com ("KaspiTV", "we", "us", or "our").
KaspiTV respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, applications, and related services (collectively, the "Services").
By accessing or using KaspiTV, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
When you register, subscribe, or use our Services, you may provide: Full name, Email address, Phone number, Password (encrypted), Payment details, Profile information, Customer support inquiries, User-generated content (comments, reviews, feedback).
1.2 Information Collected Automatically
When you access KaspiTV, we may automatically collect: IP address, Device type, Operating system, Browser type, Device identifiers, App version, Language preferences, Access time, Viewing history, Clickstream data, Session duration. This helps us improve service performance and user experience.
1.3 Cookies and Similar Technologies
We use cookies, tracking pixels, SDKs, and similar technologies to: Keep users logged in, Remember preferences, Improve platform performance, Analyze user behavior, Deliver personalized content, Provide targeted advertising (where applicable). You may disable cookies in your browser settings, but certain features may not function properly.
2. How We Use Your Information
We use collected information to: Provide and maintain KaspiTV services, Process registrations and subscriptions, Authenticate users, Process payments, Deliver video streaming content, Personalize recommendations, Improve service quality, Analyze performance, Prevent fraud and abuse, Respond to customer support requests, Comply with legal obligations.
3. Content Recommendations
KaspiTV may use automated systems and algorithms to recommend: Movies, TV series, Short dramas, Personalized content. Recommendations may be based on: Watch history, Search behavior, Viewing duration, Content preferences. These systems are designed to improve user experience.
4. Payment Information
Subscription payments may be processed through third-party payment providers. KaspiTV does not store full payment card details on our own servers unless required by law or payment processing needs. Payment providers may collect: Billing name, Billing address, Payment card details, Transaction records. Such providers operate under their own privacy policies.
5. How We Share Information
We do not sell your personal information.
5.1 Service Providers
Third-party vendors supporting our business operations, including: Cloud hosting providers, CDN providers, Analytics providers, Payment processors, Customer support tools.
5.2 Legal Requirements
We may disclose information if required by: Law, Court order, Government request, Regulatory authority.
5.3 Business Transfers
In the event of: Merger, Acquisition, Asset sale, Corporate restructuring. User information may be transferred as part of business assets.
6. International Data Transfers
KaspiTV may operate globally. Your data may be processed or stored in countries outside your residence, including countries that may have different data protection laws. We take reasonable measures to ensure appropriate safeguards for international transfers.
7. Data Retention
We retain personal information only for as long as necessary to: Provide services, Fulfill legal obligations, Resolve disputes, Enforce agreements. Retention periods vary depending on data type and legal requirements.
8. Data Security
We implement industry-standard security measures including: Encryption, Access control, Firewalls, Monitoring systems, Security audits. However, no system can guarantee absolute security. Users are responsible for maintaining the confidentiality of account credentials.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights to: Access personal data, Correct inaccurate data, Delete personal data, Restrict processing, Object to processing, Withdraw consent, Request data portability. To exercise your rights, contact us using the information below.
10. Children's Privacy
KaspiTV is not intended for children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If we become aware of such collection, we will take steps to delete the information.
11. Third-Party Links
KaspiTV may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party platforms. We encourage users to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When material changes occur, we will notify users by: Website notice, App notice, Email notification (where required). Your continued use of KaspiTV after updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
KaspiTV Support
Website: https://www.kaspitv.com
Email: kaspitv@yandex.com
By using KaspiTV, you acknowledge that you have read and understood this Privacy Policy.