Terms of Service

Effective Date: August 2, 2026

Welcome to KaspiTV (collectively, the "Service").

These Terms of Service ("Terms") govern your access to and use of our websites, mobile applications, video streaming services, subscription services, digital content, and related features (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Service.

1. About Our Service

KaspiTV provide online entertainment services, including short drama series, video streaming, digital content, subscription features, and related services.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, including content availability, features, pricing, and supported platforms.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to use our Service.

By using the Service, you represent that:

You have the legal capacity to enter into these Terms;
The information you provide is accurate and complete;
Your use of the Service complies with applicable laws.

3. User Account

Some features may require you to create an account.

You are responsible for:

Maintaining the confidentiality of your account information;
All activities performed through your account;
Providing accurate registration information.

You agree not to:

Create accounts using false information;
Access another user's account without permission;
Sell, transfer, or share your account;
Use the Service to bypass security restrictions.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Content and Streaming Services

The Service provides access to digital entertainment content, including but not limited to:

Short drama series;
Episodes;
Images;
Audio;
Video materials;
Promotional content.

Content availability may vary depending on region, licensing agreements, technical limitations, and business decisions.

We do not guarantee that any specific content will always remain available.

5. Membership and Paid Services

Certain content or features may require payment, subscription, or digital credits.

Paid services may include:

Premium episode unlocking;
Subscription plans;
Virtual credits;
Other digital products.

By purchasing paid services, you authorize us or our payment partners to process your payment.

Prices, subscription plans, and payment methods may change from time to time.

6. Digital Content and Refund Policy

Due to the nature of digital content, purchases may become immediately available after payment.

Unless required by applicable law:

Completed digital content purchases are generally non-refundable;
Digital credits have no monetary value outside the Service;
Digital credits cannot be exchanged for cash.

Refund requests will be handled according to applicable laws and our Refund Policy.

7. Intellectual Property Rights

All content and materials available through the Service, including:

Videos;
Drama episodes;
Logos;
Brand names;
Software;
Website design;
Text;
Graphics;
Images;
Audio;

are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not:

Copy;
Download;
Redistribute;
Modify;
Sell;
Reproduce;
Reverse engineer;
Create derivative works;

from any part of the Service without prior written permission.

Your access to the Service does not transfer ownership rights of any content.

8. User Conduct

You agree not to use the Service to:

Violate any applicable law;
Infringe intellectual property rights;
Upload harmful content;
Spread malware or malicious code;
Attempt unauthorized access;
Interfere with Service operations;
Use bots, crawlers, scraping tools, or automated systems;
Circumvent payment or access restrictions;
Engage in fraudulent activities.

We reserve the right to remove content and restrict access for violations.

9. Prohibited Content

You may not submit, upload, or distribute content that:

Is illegal;
Contains harassment or threats;
Promotes violence;
Contains hateful or discriminatory material;
Violates privacy rights;
Infringes copyrights or trademarks;
Contains sexually explicit illegal material;
Misrepresents identity or affiliation.

10. Third-Party Services

The Service may integrate with third-party services, including:

Payment processors;
Analytics providers;
Authentication providers;
Advertising partners.

Your use of third-party services may be subject to their own terms and policies.

We are not responsible for third-party services.

11. Privacy

Your privacy is important to us.

Our collection and use of personal information are described in our Privacy Policy.

By using the Service, you acknowledge that your information may be processed according to our Privacy Policy and applicable privacy laws.

12. Service Availability

We strive to provide reliable service but cannot guarantee that:

The Service will always be available;
The Service will be error-free;
Content will always be accessible;
Technical issues will never occur.

The Service may be temporarily unavailable due to maintenance, updates, security issues, or circumstances beyond our control.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

MERCHANTABILITY;
FITNESS FOR A PARTICULAR PURPOSE;
NON-INFRINGEMENT;
ACCURACY;
RELIABILITY.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KASPITV SHALL NOT BE LIABLE FOR:

INDIRECT DAMAGES;
INCIDENTAL DAMAGES;
LOSS OF PROFITS;
LOSS OF DATA;
SERVICE INTERRUPTION;
LOSS RESULTING FROM THIRD-PARTY SERVICES.

Our total liability shall not exceed the amount paid by you for the Service during the applicable period.

15. Account Termination

We may suspend or terminate your access if:

You violate these Terms;
You engage in fraudulent activity;
Your actions harm the Service or other users.

Upon termination:

Your right to use the Service ends;
Certain provisions of these Terms remain effective.

16. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will become effective when published on the Service.

Your continued use of the Service after changes means you accept the updated Terms.

17. Governing Law and Dispute Resolution

These Terms shall be governed by applicable laws in the jurisdiction where the Service provider operates, without regard to conflict of law principles.

Any disputes shall first be resolved through good-faith communication.

If a dispute cannot be resolved, it shall be handled through applicable legal procedures in the appropriate jurisdiction.

18. Contact Us

If you have questions regarding these Terms, please contact us:

KaspiTV
Email: kaspitv@kaspitv.com